Matty Hagen

Spearheaded the development and launch of an AI-powered platform, automating customer engagement and driving growth for small and mid-sized businesses.

Implemented a scalable freemium and usage-based pricing model, optimizing accessibility and revenue potential.

Successfully launched the Minimum Viable Product (MVP), acquiring over 500 early adopters through targeted organic growth strategies on Reddit and LinkedIn.

Defined and executed the strategic mission to democratize advanced AI tools, expanding accessibility for underserved entrepreneurial communities.

Established and operated a comprehensive mobile retail and repair shop, enhancing local access to essential tech services and products.

Implemented flexible financing options and a 90-day repair warranty, significantly increasing customer satisfaction and retention.

Managed all aspects of business operations, including inventory, sales, customer service, and technical repair processes.

Established and directed UnSung Ministries LLC, spearheading faith-based outreach and comprehensive recovery support initiatives.

Successfully launched and managed the 'I Died, But I'm Better Now' podcast, reaching a global audience with inspiring recovery stories.

Developed strategic partnerships and community programs to expand the organization's impact and reach.

Designed, developed, and maintained multiple websites for faith-based organizations, including key initiatives for Dr. Kent Hovind, improving digital engagement.

Ensured website functionality, security, and user experience, supporting organizational communication and outreach goals.

Consistently achieved 'Top Dasher' status, demonstrating exceptional customer service and optimizing delivery efficiency across hundreds of successful orders.

Managed complex logistics and time-sensitive deliveries, consistently meeting or exceeding performance targets.

Maintained high customer satisfaction ratings through professional conduct and timely service.

Led initiatives to educate customers on cybersecurity best practices, enhancing digital defenses and promoting secure mobile usage.

Oversaw daily retail operations, ensuring high standards of customer service and sales performance.

Managed inventory, cash flow, and team scheduling to optimize store efficiency and profitability.

Provided strategic consulting to B2B clients, facilitating seamless device onboarding and developing tailored business growth strategies.

Achieved sales targets by effectively presenting wireless solutions and services to diverse client needs.

Managed customer accounts and resolved technical issues, ensuring high levels of client satisfaction and retention.

Managed mobile sales operations and point-of-sale (POS) systems, streamlining transactions and enhancing customer purchasing experiences.

Provided expert advice on mobile devices and plans, consistently meeting and exceeding sales goals.

Ensured accurate inventory management and merchandising to optimize product visibility and sales.

Provided direct support and guidance to adults within a Christian-based recovery program, contributing to their personal and spiritual development.

Facilitated group sessions and individual counseling, promoting positive behavioral changes and coping mechanisms.

Assisted with daily program operations, ensuring a safe and structured environment for residents.

Delivered compassionate and comprehensive care to individuals with dementia, improving their quality of life and daily well-being.

Assisted patients with daily living activities, medication reminders, and mobility support while adhering to strict health protocols.

Maintained detailed patient records and communicated effectively with nursing staff and families regarding patient status.